These Terms of Service ("Terms") govern your use of the Resna mobile application (the "App") operated by Resna ("we," "us," or "our"). By creating an account or using the App, you agree to be bound by these Terms. If you do not agree, do not use the App.
You must be at least 18 years old to use Resna. By using the App, you represent and warrant that you meet this requirement. If you are using the App on behalf of a business or venue, you represent that you have authority to bind that entity to these Terms.
To use Resna, you must create an account and provide accurate, complete information. You are responsible for:
We reserve the right to suspend or terminate accounts that provide false information or violate these Terms.
Resna has two types of users:
Artists are musicians, bands, or performers who use the App to discover venue gigs, submit booking requests, and receive payment for performances.
Venues are businesses or individuals who post gig opportunities, review and approve artist booking requests, and pay artists for confirmed performances.
Both roles are subject to all terms herein. Users may only hold one role per account.
Venues may post gig listings specifying dates, times, pay, and other requirements. Artists may submit booking requests for available gigs. A booking is not confirmed until the venue explicitly approves the request.
Once a booking is approved by both parties, both the artist and venue are expected to fulfill their obligations. Cancellations after confirmation may affect your standing on the platform.
If an artist fails to appear for a confirmed gig, or if a venue cancels without reasonable notice, Resna reserves the right to investigate and take action, including suspension of the offending account. Disputes should be reported to app.resna@gmail.com.
Venues must connect a valid payment method via Stripe before confirming bookings. By saving a payment method, you authorize Resna and Stripe to charge your card for confirmed gig payments according to the agreed amount.
Artists must complete Stripe Connect onboarding to receive payments. By connecting a bank account, you authorize Resna and Stripe to deposit earned gig payments into your account. Payouts are initiated by Resna following confirmation that a gig has been completed.
Resna may charge a platform fee on transactions. Any applicable fees will be disclosed at the time of booking or payment. We reserve the right to update our fee structure with advance notice.
You are solely responsible for determining and fulfilling any tax obligations arising from your use of Resna, including income taxes and self-employment taxes. Resna may issue tax forms (e.g., 1099) as required by law through Stripe.
All payments are processed through Stripe. Refund eligibility is determined on a case-by-case basis. Contact app.resna@gmail.com to initiate a payment dispute.
You agree not to:
Violations may result in immediate account suspension or termination.
Users may submit reviews, ratings, photos, and other content ("User Content") through the App. By submitting User Content, you grant Resna a non-exclusive, worldwide, royalty-free license to use, display, and distribute that content within the App and for marketing purposes.
You represent that your User Content is accurate and reflects your genuine experience, does not infringe any third-party intellectual property rights, and does not contain personal attacks, hate speech, or illegal material. We reserve the right to remove User Content that violates these Terms without prior notice.
All content, design, logos, and code in the Resna App are the property of Resna or its licensors and are protected by intellectual property laws. You may not copy, reproduce, or create derivative works from any part of the App without our express written permission.
Resna integrates with third-party services including Stripe (payments), Clerk (authentication), and Google (location/places). Your use of these services is subject to their respective terms of service. We are not responsible for the conduct or content of third-party services.
THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. RESNA DOES NOT WARRANT THAT THE APP WILL BE UNINTERRUPTED OR ERROR-FREE, THAT BOOKINGS WILL BE FULFILLED BY THE OTHER PARTY, THAT PAYMENTS WILL BE PROCESSED WITHOUT DELAY, OR THAT THE APP WILL MEET YOUR SPECIFIC REQUIREMENTS. RESNA DOES NOT ENDORSE OR GUARANTEE THE QUALITY, RELIABILITY, OR LEGALITY OF ANY ARTIST OR VENUE ON THE PLATFORM.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, RESNA SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST REVENUE, OR LOSS OF DATA, ARISING FROM YOUR USE OF THE APP, EVEN IF RESNA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY TO YOU FOR ANY CLAIMS ARISING UNDER THESE TERMS SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO RESNA IN THE 12 MONTHS PRECEDING THE CLAIM, OR (B) $100.
You agree to indemnify and hold harmless Resna and its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising from your use of the App, your violation of these Terms, your User Content, or any dispute between you and another user.
You may delete your account at any time through the App's Settings screen. We reserve the right to suspend or terminate your account at any time for violation of these Terms, fraudulent activity, or at our sole discretion with or without notice.
Upon termination, your right to use the App ceases immediately. Provisions that by their nature should survive termination (including payment obligations, intellectual property, disclaimers, and limitation of liability) will survive.
These Terms are governed by the laws of the State of Delaware, without regard to its conflict of law provisions. Any disputes arising from these Terms or your use of the App shall be resolved through binding arbitration under the rules of the American Arbitration Association, except that either party may seek injunctive relief in a court of competent jurisdiction for intellectual property disputes.
You waive your right to a jury trial and to participate in a class action lawsuit.
We may update these Terms at any time. We will notify you of material changes by updating the "Last Updated" date and, where appropriate, through an in-app notification. Your continued use of the App after changes are posted constitutes your acceptance of the revised Terms.
If you have questions about these Terms, contact us at app.resna@gmail.com or visit resna.app.